Search results for "public governance"

Innovating business processes in public administrations: towards a systemic approach

2020

PurposeThe purpose of this paper is to study the credit collection process in public administrations in order to develop a conceptual model which goes beyond the traditional logic of linearity, adopting system thinking approaches.Design/methodology/approachThis study analyses the case of an Italian local government-owned enterprise. Data collection through semi-structured interviews and document analysis has enabled the development of propositions, the identification of systemic variables, and the development of an explanatory modeling process based on the system dynamics approach.FindingsThis paper shows that public administrations can effectively involve external actors, especially citize…

One House for €1: Case Studies on the Governance of Abandoned Properties in Small Villages

2021

Abstract This proposal aims at analyzing the Italian initiative “Case a 1 €” launched in 2009 for the preservation of abandoned goods, in Gangi, a small village near Palermo. The Municipality has put for sale the ruined houses for the symbolic prize of 1 €. As this initiative has been imitated by other municipalities in Italy and thus become a model, my intention is to explore how it works based on two different levels of investigation, in terms of: 1) contractual schemes (parties and respective rights and obligations) and 2) policy choices, comparing proposed and achieved goals by the administrations and the parties. Some relevant issues arise after 12 years: is the initiative an appropria…

THE ROLE OF ACCOUNTABILITY WITHIN A ZERO WASTE STRATEGY: EVIDENCES FROM A SICILIAN SMALL MUNICIPALITY

2017

Building a sustainable city model comprising an integrated waste management system has become an indispensable choice, also in the light of increasingly stringent regulatory constraints. The core point of the paper is the implementation of a zero waste strategy in a small municipality in Sicily. Given that only the unceasing participation of citizens may ensure the persistence over time of such a policy, accountability process works letting citizens approach directly the end-results of their ongoing good practices. By building up a SD model framed by a DPM chart, it is possible to figure out how disclosure of public saving resulting from the decreasing amount of waste piled up in the landfi…

Applying a Dynamic Performance Management Framework to Wicked Issues: How Coproduction Helps to Transform Young People's Services in Surrey County Co…

2017

This article explores how a dynamic performance management (DPM) approach can give policy makers a more integrated, time-related understanding of how to address wicked problems successfully. The article highlights how an outcome-based approach to solving wicked policy problems has to balance three very contrasting objectives of stakeholders in the policy making process-improving service quality, improving quality of life outcomes and improving conformity to the principles of public governance. Simultaneous achievement of these three objectives may not be feasible, as they may form an interactive dynamic system. However the balancing act between them may be achieved by the use of DPM. Policy…

Enhancing the governance of local areas through Dynamic Performance Management

2017

This doctoral dissertation applies the findings of explanatory studies in the field of Dynamic performance management (DPM) to the public sector. Purpose. This work aims to show how DPM may support decision-makers in outlining sustainable policies for local areas. The study investigates local areas as meta-organizations. Design. The research takes a relativist perspective and investigates social phenomena through a deductive-inductive approach where qualitative research strategies assume a descriptive account in accordance with management science and System Dynamics (SD) tradition. The systematic review of the evolution of management models of public sector organizations sets the ground for…

Tackling wicked issues in performance management and governance of health prevention: an empirical analysis of vaccination strategies in Italy

Performance management (PM) in the public sector is a research stream that grasped much of the attention of public administration and management scholars in the last decade (Bouckaert & Halligan, 2007; Hall, 2017; Douglas & Ansell, 2020). This is mainly related to the ever-evolving context in which PM regimes apply. Our society and its current challenges are indeed growing in complexity so that these last have been defined by modern literature as “wicked” (Rittel & Weber, 1973; Head & Alford, 2015). Wicked does not mean “evil” but it refers to the impossibility to share an understanding of societal problems and their definition. According to Head & Alford (2015),“wickedn…

"Public Governance of Cultural Heritage". Using the institution of Trust to recover the degraded cultural assets owned by a Municipality

In Italy, the cultural heritage care has always been charged primarily to the State or,more generally, to the Public Sector, especially in the light of its natural aptitude to pursue general interests. However, nowadays the primacy of the public actors (first and foremost the Municipalities, viewed more and more as main actors in charge for the care of cultural heritage), risks being questioned by increasingly stringent budgetary constraints. The latter have been compromising the capability to guarantee a fair and widespread protection and to make the cultural heritage available to the community, as witnessed by the progressive accumulation of degraded or abandoned cultural heritage over ti…

Vanha ja uudistettu julkishallinto : julkishallintomallien ilmeneminen aluehallintovirastojen henkilöstön kokemana

2015

Tämän tutkimuksen aiheena ovat julkishallintomallit New Public Management (NPM), New Public Governance (NPG) ja Neo-Weberian State (NWS) ja niiden ilmeneminen nykyisten aluehallintovirastojen toiminnassa henkilöstön kokemusten perusteella. Julkishallintomallit vaikuttavat merkittävästi julkishallinnon organisointiin ja johtamisen toteutumiseen. Julkishallintomallien kehitykseen ja soveltamiseen liittyvät vahvasti erilaiset yhteiskunnalliset muutokset ja julkishallinnon uudistukset. Erilaiset mallit painottavat erilaisia periaatteita julkishallinnon uudistusten ja johtamisen toteutuksessa. NPM-malli on ollut viime vuosikymmenten valtavirran julkishallintomalli, kun taas NPG-malli ja NWS-mall…

Public Governance Principles in General Education School Management of Latvia

2015

In contemporary world the effect of globalisation and information technologies cause transformational processes of states` public management that promote the application of new managament approaches and principles in public institution management.The changes in the public managament have effected and still effects processes of management also in education. The increase of school autonomy, a stronger focus on the process of education and its results created the need to expand the application of contemporary public management principles also in the managament of education institutions. The main goal of the report is to analyze the principles of public management and their implementation in th…

Tackling wicked problems in performance management and governance of public health: an empirical analysis of COVID-19 vaccination strategies

2023

PurposePublic health strategies and activities are intrinsically complex. According to the literature, this “wickedness” depends on the different interests and expectations of the stakeholders and the community, the fragmented governance of the related services and the challenges in measuring and assessing public health outcomes. Existent performance measures and management systems for public health are not designed to cope with wickedness since they are mainly focused on inputs and outputs, neglecting broader outcomes because of their long-term impact and the poor accountability of results. This research aims to tackle this shortfall by adopting a dynamic performance management (DPM) appro…